Shipping Policy

Welcome to Cafe La Casona! Our Shipping Policy outlines the terms and conditions regarding the shipment of our products. By placing an order with us, you agree to comply with and be bound by the following shipping terms:

1. Order Processing:

1.1. Order Fulfillment:

• Orders are typically processed within [X] business days of receiving payment, unless otherwise specified.

1.2. Confirmation Email:

• Upon placing an order, you will receive an email confirmation with details of your purchase and shipping information.

2. Shipping Methods:

2.1. Carrier Selection:

• Cafe La Casona reserves the right to choose the shipping carrier for each order based on factors such as destination, weight, and shipping speed.

2.2. Delivery Times:

• Estimated delivery times are provided by the chosen carrier and are subject to change based on external factors beyond our control, such as weather conditions or customs delays.

3. Shipping Rates:

3.1. Shipping Costs:

• Shipping costs are calculated based on the weight of the order, destination, and the selected shipping method. The total shipping cost will be displayed during the checkout process.

4. International Shipping:

4.1. Customs and Duties:

• International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. The recipient is responsible for any additional charges incurred.

4.2. Shipping Restrictions:

• Some products may not be available for international shipping due to customs regulations or other restrictions.

5. Order Tracking:

5.1. Tracking Information:

• Once your order has shipped, you will receive an email with tracking information to monitor the status and delivery of your package.

6. Shipping Address:

6.1. Accuracy:

• Please ensure that the shipping address provided during checkout is accurate. Cafe La Casona is not responsible for orders shipped to incorrectly provided addresses.

7. Lost or Damaged Items:

7.1. Claims:

• In the rare event that an item is lost or damaged during transit, please contact us at [contact@cafelacasona.com] with your order number and details. We will work with you to resolve the issue.

8. Changes to Shipping Policy:

8.1. Modification:

• Cafe La Casona reserves the right to update, change, or replace any part of this Shipping Policy at our discretion. Any changes will be effective immediately upon posting the updated policy on our website.

Contact Us: If you have any questions or concerns about our Shipping Policy, please contact us at [contact@cafelacasona.com].

Thank you for choosing Cafe La Casona! We appreciate your business.